Terms & conditions

Returns and Refunds

Detpak will gladly replace or refund any defective stock. Please contact our customer service team for assistance.

We’ll accept returns of correctly supplied, non-defective standard stock items within 3 months of the date of delivery when returned to our warehouse, provided the product packaging is unopened and the product is undamaged. For hygiene reasons, we cannot accept refunds of any opened or used stock. A handling fee of up to 15% may be charged.

Please note that we do not issue refunds on custom orders, or any other non-standard products.

Subscribe and stay informed

Receive the latest in products, trends, news, events and tips.


Mpact is one of the leading paper and plastics packaging manufacturing businesses in southern Africa as well as the leading recycler of recovered paper and plastic.


Detmold Group is a leading manufacturer of paper and board based packaging products for a diverse range of customers.

A note on delivery costs

We offer free delivery anywhere in South Africa for orders of R1,495.00 and above.

A flat rate of R150.00 is applicable to orders below R1,495.00.

COOKIES: This site uses cookies to enhance your website experience. See our privacy policy for further details.